Monday, November 14, 2011

Ticket Seller Problems

More great reporting from DNAInfo.com, which is quickly becoming my favorite NYC news source. This time it's about double-decker tour bus ticket sellers being told by Twin America to keep selling on the street even though they may be ticketed.

Ticket seller is a tough hustle, and this makes it even tougher. For all of us who know the business, the company, and the owner this is not surprising. The business model of Twin America and the Marmursteins, who own both City Sights and Grey Line, has long been to shift as much risk as possible to the employees. There is no way the company is eating the cost of the tickets - the attitude is "you got caught, you pay it." I'm betting the only reason Alpha even talked to them is because they can't fire him - he's the best ticket seller they've got. Rumor has it he personally clears six figures a year.

Twin America is currently the subject of an anti-trust investigation. The owner, Jack Marmurstein, is also the owner of the bus route accussed of gender discrimination, and recently got leveled almost a half-million dollar fine for polluting the Gowanus Canal. No doubt he'll probably try to take it out of the paycheck of the bus mechanics he told to dump motor oil down the sewers. 

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